Business Process Outsourcing (BPO)

Our comprehensive medical billing services

At Dynaamx, we provide comprehensive medical billing services designed to streamline your healthcare practice’s revenue cycle and enhance financial performance. Our dedicated team of billing experts ensures that every aspect of the billing process is handled with precision and compliance, allowing you to focus on delivering high-quality patient care.

Claims Processing:
We manage the entire claims processing cycle, from submission to follow-up. Our team ensures accurate and timely submission of claims to insurance companies, reducing the likelihood of denials and delays. We meticulously check each claim for errors and compliance with payer requirements to maximize reimbursement.

Coding and Documentation:
Our medical coding professionals are skilled in using the latest ICD, CPT, and HCPCS codes to ensure precise and compliant coding of medical procedures and diagnoses. Accurate coding is crucial for proper reimbursement and avoiding claim denials. We also assist with documentation to support coding and ensure adherence to coding standards.

Patient Billing and Collections:
We handle patient billing with a focus on clarity and transparency. Our services include generating and sending patient invoices, managing payment plans, and handling collections. We strive to maintain a positive patient experience while efficiently managing outstanding balances.

Insurance Verification:
Our team conducts thorough insurance verification to confirm patient coverage and benefits before services are rendered. This proactive approach helps prevent claim denials and ensures that patients are informed about their financial responsibilities.

Denial Management:
When claims are denied, our experienced team conducts detailed investigations to identify the root cause. We work on appeals and resubmissions to resolve issues and recover denied or underpaid claims. Our goal is to minimize revenue loss and enhance your practice’s financial health.

Accounts Receivable Management:
We provide comprehensive accounts receivable management services, including tracking outstanding invoices, following up on unpaid claims, and reconciling accounts. Our systematic approach ensures timely payments and accurate financial reporting.

Compliance and Regulatory Adherence:
We prioritize compliance with healthcare regulations and industry standards, including HIPAA and payer-specific requirements. Our team stays updated with changes in billing regulations to ensure that your practice remains compliant and avoids potential legal issues.

Reporting and Analytics:
Our services include detailed reporting and analytics to provide insights into your practice’s financial performance. We generate regular reports on claim status, payment trends, and other key metrics to help you make informed decisions and optimize revenue cycle management.

Technology Integration:
We utilize advanced billing software and electronic health record (EHR) systems to streamline processes and enhance accuracy. Our technology solutions integrate seamlessly with your existing systems to improve efficiency and data management.

Customizable Solutions:
Understanding that each healthcare practice has unique needs, we offer customizable billing solutions tailored to your specific requirements. Whether you need full-service billing or support with specific aspects of the process, we provide flexible options to meet your needs.

Outsourcing your medical billing to Dynaamx allows you to benefit from expert handling of billing processes, improved claim accuracy, and optimized revenue cycle management. Our dedicated team ensures that your practice operates smoothly and maintains financial health, allowing you to focus on providing excellent patient care.

Our technical support services are designed to assist your customers with technical issues and product-related queries. We provide multi-channel support through phone, email, and chat, ensuring that your customers receive timely and effective solutions. Our skilled technicians are trained to handle a wide range of technical problems, providing clear instructions and resolutions to enhance customer satisfaction.

Enhance customer engagement and satisfaction with our live chat support services. Our trained representatives provide real-time assistance, addressing customer inquiries, and resolving issues quickly and efficiently. Live chat support offers a convenient and immediate communication channel, helping to improve the overall customer experience and boost your company’s responsiveness.

Streamline your order processing and distribution with our comprehensive fulfillment services. We manage inventory, process orders, handle packaging, and oversee shipping to ensure timely and accurate delivery of products. Our fulfillment solutions are designed to scale with your business needs, providing flexible and cost-effective solutions for managing your supply chain.

Our virtual assistance services provide administrative support to help you manage daily operations more effectively. From scheduling appointments and managing emails to performing research and handling customer inquiries, our virtual assistants are skilled in a variety of tasks, allowing you to focus on strategic activities.

Engage your audience and build your brand presence with our social media management services. We handle content creation, posting, and engagement across various social media platforms. Our team monitors trends, analyzes performance, and implements strategies to boost your online visibility and drive meaningful interactions with your audience.

Our finance and accounting services include bookkeeping, financial reporting, and accounts payable/receivable management. We provide accurate and timely financial information, helping you make informed decisions and maintain financial health. Our team uses advanced accounting software to ensure precision and efficiency in all financial operations.